FAQ

1. What types of ceiling lights do you offer?

We provide a wide range of ceiling lighting solutions, including minimalist LED lights, modern chandeliers, classic ceiling fixtures, and smart IoT-enabled lighting systems.

2. Do you offer international shipping?

Yes, we ship our products worldwide. Delivery times may vary depending on the destination.

3. How long does shipping usually take?

Orders are typically processed within 1–3 business days. Standard delivery takes 7–15 business days depending on your location.

4. What payment methods do you accept?

We accept PayPal, VISA, MasterCard, Maestro, and American Express for secure and convenient payments.

5. Can I return or exchange a product?

Yes. We offer a 30-day return and exchange policy for unused products in their original condition. Please refer to our Refund Policy for details.

6. Do your ceiling lights come with a warranty?

Yes. All Bangxinim ceiling lights come with a 1-year limited warranty covering manufacturing defects.

7. How can I contact customer support?

You can reach us anytime via email at support@bangxinim.com. Our customer service team is available Monday – Friday, 9:00 AM – 6:00 PM (GMT+8).